Frequently Asked Flutterings

• Why do I need a Mindbody account?
  Think of Mindbody as your backstage pass to Butterfly Balance—it’s how we keep everything flowing (and your info safe).

Here’s why you’ll love having an account:

• Book without the back-and-forth – Grab your class spot from your phone, the beach or your couch.

• Safe, sound, and all buttoned up – We do planks, Mindbody does passwords - your personal and payment info are protected in a trusted, encrypted system.

• One spot for all your stuff – Manage your membership, track your visits, and even manage multiple family members from one login.

Need help getting started? We’ll happily walk (or stretch) you through it.

• How do I book a class?

All bookings go through Mindbody (linked on our site). Just pick your class, secure your spot, and show up ready to soar. First time? Arrive 5 minutes early—we’ll get you all set up.

• Do you accept ClassPass, Wellhub or SpaFinder?

Yes, we do! Here's how to use each one:

• ClassPass: Find us on the app and book like usual. Please cancel at least 12 hours ahead to avoid penalties.

• Wellhub: Advanced booking is required. Look us up, reserve your spot, and don’t forget your grip socks!

• SpaFinder: These credits can be used for class packs. Email soar@butterflybalance.com to redeem.

• Mindbody: This is our main platform for booking and payment. Purchase class packs, memberships, and more.

If you ever feel lost in the tech jungle, just reach out—we’ll walk (or fly) you through it.

• What should I bring to class?

Water, grip socks, your inner fire, and outer flex. (We also sell cute gear at the studio if you forget.)

• Do you allow late arrivals?

We know life gets in the way sometimes but we ask that you arrive on time. Doors close 5 minutes after class starts.

• What’s your cancellation policy?

Cancel at least 12 hours before class to avoid losing your spot or credits. Need help? Email or text us—we know life happens.

• Can I bring my baby/kiddo?

Some classes are baby-friendly—check the class description or reach out to confirm. We love supporting moms in motion!

• Where are you located?

We’re nestled in downtown Benicia on charming First Street. The vibe? Coastal calm meets core confidence.

• Is there parking?

Yes! Free street parking is available nearby. Give yourself a few extra minutes to stroll in.

• Do you sell merch?

Absolutely—check out our cheeky merch and apparel in-studio or online.

• Where can I find your policies?

  Click here for our Studio Policies.